Privacy Policy
Effective Date: 01-10-2024
Last Updated: 01-08-2025
Widelapse (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, services, or solutions.
Information We Collect
We may collect the following types of information when you interact with our website or services:
- Personal Information: Name, email address, phone number, company name, and other details you provide via forms, inquiries, or subscriptions.
- Usage Data: Information about how you access and use our website, such as IP address, browser type, pages visited, and time spent on pages.
- Project & Service Data: When using our timelapse, livestreaming, or AI camera services, we may process project-related information, images, and video data as required to deliver the service.
How We Use Your Information
We use collected information to:
- Provide, operate, and improve our products and services.
- Communicate with you regarding inquiries, proposals, or support.
- Send updates, newsletters, or promotional materials (only if you opt-in).
- Ensure security, prevent fraud, and comply with legal obligations.
Data Storage and Security
- All data is stored securely on trusted cloud platforms with industry-standard encryption.
- We apply access controls, monitoring, and secure data transfer methods to protect your information.
- Project-related photos, timelapse videos, or livestream data are used only for the agreed scope of services and are not shared with unauthorized third parties.
Sharing of Information
We do not sell, rent, or trade your personal information. We may share your data only in the following cases:
- With trusted partners or service providers who assist in delivering our services (under strict confidentiality).
- To comply with legal requirements, court orders, or regulatory obligations.
- In case of business transfer, merger, or acquisition (with appropriate safeguards).
Data Retention
- Personal and project-related data are retained only as long as necessary for service delivery or legal obligations.
- Clients may request deletion of their data once the service period ends, subject to contractual requirements.
Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience and analyze traffic. You can adjust your browser settings to refuse cookies, but some features may not function properly.
Your Rights
You have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data when no longer needed.
- Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at: [email protected]
International Data Transfers
As a global service provider, your information may be processed in countries outside your residence. We ensure all transfers comply with applicable data protection laws.
Children’s Privacy
Our services are not directed to children under 16, and we do not knowingly collect data from them.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Last Updated” date.
Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
Widelapse
Email: [email protected]
Address: Level 29, office 2902, Marina Plaza, Dubai Marina, Dubai, United Arab Emirates