Effective Date: 19/11/2024
Welcome to Widelapse, your provider of high-quality time-lapse cameras, live construction cameras, and AI-powered monitoring solutions. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read these terms carefully, as they outline your rights and responsibilities when using our services.
1. Introduction
These Terms and Conditions (“Terms”) govern your use of the website, services, and products provided by Widelapse, a provider of time-lapse and live streaming cameras for construction and monitoring purposes in Saudi Arabia. By accessing our site, you agree to these Terms in full. If you do not agree to any part of these Terms, you must not use our services or website.
2. Services Overview
We offer a variety of products and services, including but not limited to:
- Time-lapse camera solutions
- Live construction camera services
- AI-powered monitoring systems
- Solar-powered cameras
- Software tools for project management and monitoring
- Image archiving and analysis tools
All services are subject to availability, and Widelapse reserves the right to modify, discontinue, or update any service without prior notice.
3. Use of Services
By using our website and services, you agree to:
- Provide accurate, current, and complete information when creating an account or placing an order.
- Use our services and website for lawful purposes only and in accordance with local, national, and international laws.
- Not engage in any activity that disrupts the operation of our website or services, including hacking or introducing harmful software.
Failure to comply with these obligations may result in suspension or termination of your access to our services.
4. Payment and Billing
- All payments for our products and services must be made in Saudi Riyals (SAR) or any other currency specified during the checkout process.
- We accept various payment methods, including bank transfer, credit card, and other options listed on the checkout page.
- Invoices will be generated for each purchase and must be paid by the due date specified on the invoice.
- Late payments may incur additional charges, and we reserve the right to suspend services until the outstanding balance is cleared.
5. Shipping and Delivery
- Delivery Timeframes: We aim to deliver your products within the timeframes specified during purchase. However, delays may occur due to unforeseen circumstances such as customs clearance or logistical issues.
- Shipping Costs: The cost of shipping will be calculated based on your location and the size of the order. This will be made clear during checkout.
- International Shipping: For shipments outside of Saudi Arabia, additional customs duties or taxes may apply. These charges are the responsibility of the buyer.
6. Warranty and Maintenance
- We provide warranties on our cameras and software as specified in your purchase agreement. Warranty periods may vary based on the product.
- Maintenance: Our team provides regular maintenance to ensure your cameras and software are functioning optimally. However, routine maintenance may incur additional charges beyond the warranty period.
- Any malfunction caused by improper use, installation by third parties, or external factors (e.g., extreme weather conditions) not covered by our service agreement will void the warranty.
7. Privacy Policy
We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and protect the data you provide to us. By using our website and services, you consent to the collection and use of your data in accordance with this policy.
8. Intellectual Property
- All content, including text, graphics, logos, images, and software, is the property of Widelapse or its licensors and is protected by Saudi Arabian and international intellectual property laws.
- You may not reproduce, modify, or distribute any content from our website without prior written consent from Widelapse.
9. Limitation of Liability
To the fullest extent permitted by applicable law, Widelapse shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- The use or inability to use our products or services.
- Errors or inaccuracies in the information provided on our website.
- Delays in service delivery or installation due to third-party issues or force majeure events (e.g., natural disasters, political unrest).
10. Indemnification
You agree to indemnify and hold harmless Widelapse, its officers, employees, and agents, from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:
- Your use of our products or services.
- Any breach of these Terms by you or any third party using your account.
- Any violation of applicable laws in Saudi Arabia or other jurisdictions.
11. Termination of Services
Widelapse reserves the right to terminate or suspend your access to our services at any time, without notice, if you violate these Terms or engage in conduct deemed harmful to our business or reputation. In the event of termination:
- You will no longer have access to your account, camera feeds, or stored footage.
- Any outstanding invoices must be paid in full.
12. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from or related to the use of our services or these Terms will be subject to the exclusive jurisdiction of the courts of Saudi Arabia.
13. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. By continuing to use our services after changes are posted, you agree to be bound by the revised Terms.
14. General Terms
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Force Majeure: We will not be held liable for any delays or failures in the performance of our services due to events beyond our reasonable control, including but not limited to acts of God, war, terrorism, or labor disputes.
Entire Agreement: These Terms constitute the entire agreement between you and Widelapse, superseding any prior agreements or understandings.